December 13, 2017
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FAQ's
FarMore Transportation Services, Inc was founded in 2002 in Corona, CA. We are a full service logistics company offering a wide variety of services. Our services include but are not limited to Less than Truckload, truckload, Intermodal, Expedited/Air and International. It is our continuing mission to provide superior customer service and technology to our customers. We are very involved in making effective and easy to use technology to assist but not replace live customer service. It is important in the world of Logistics to have someone experienced on your side. Let us take your side and show you how "We make Logistics easy".
To avoid billing and delivery issues, it is best to use the FarMore Transportation Bill of Lading. If you need to use your own it is very important that "Third party bill to Farmore Transportation Services, Inc PO Box 77760 Corona, CA 92877" along with any quote numbers are clearly stated on the bill.
NMFC is a numeric indicator used by LTL shippers that identifies the type of product that is being shipped. The National Motor Freight Association presets these product classifications quarterly. Be sure to include the NMFC number to accurately identify each product you ship on the Bill of Lading in order to avoid re-classification charges. You can contact customer service at 1-866-837-6673 or email customer service to determine the NMFC number for your products.
Freight Class is derived from The National Motor Freight Traffic Association's National Motor Freight Classification (NMFC), a publication for motor carriers containing rules, descriptions and ratings of all commodities moving in commerce. The publication is used by shippers to classify freight for the bill rating purposes. Freight Classification is an evaluation of freight based on four categories: density, stowability, handling and liability. If you are unsure of the freight class of your shipment you can call customer service at 1-866-837-6673. Actual shipping class may vary.
If you identify damage upon delivery that is visible or concealed, note it on the delivery receipt and then contact our customer service team immediately at 1-866-837-6673 or email customer service
Transit days are the estimated amount of business days to delivery. They start the day after the freight is picked up and are only an estimate not a guarantee.

Measure the height, width, and length of the shipment in inches. Measure to the farthest points, including skids or other packaging. On shipments with multiple pieces, repeat Step 1 for each piece. Multiply the three measurements (height x width x length). The result is the total cubic inches of the shipment. If you have multiple pieces, multiply the height x width x length for each piece. Take the results for each piece and add them together to get the total cubic inches. Divide the total cubic inches by 1,728 (the number of cubic inches in a cubic foot). The result is the cubic feet of the shipment. Divide the total weight (in pounds) of the shipment by the total cubic feet. The result is the pounds per cubic foot, i.e., density.

For example, if the skid weighs 800 pounds with dimensions of 48 inches x 48 inches x 72 inches:

1. Multiply 48" x 48" x 72" = 165,888 cubic inches

2. Divide 165,888 by 1,728 = 96 cubic feet

3. Divide 800 pounds by 96 cubic feet = 8.34 pounds per cubic feet (PCF), i.e., the shipment density

Notify means that the carrier will call the consignee to give them a delivery window on the estimated day of delivery. Appointment is when the consignee requires a specific date and time for delivery.  The charges for this service vary from carrier to carrier.  It is important to know your customers delivery requirements to get an accurate quote for shipping charges.

The three most common reasons why an invoice does not match a quote are a change in weight, class or an accessorial.

1. Weight change is usually due to not having a certified scale or not including shipping materials. The carriers are going to weigh the entire shipment on a commercial certified scale and any change in weight will change the freight charges.

2. A change in class happens when the freight is not properly identified on the BOL. It is the shippers responsibility to use the correct description, NMFC number and class on the BOL. The carriers inspect each shipment to see if it is properly identified. If it is not identified properly the carrier will change the class which in turn will change the freight charges.

3. Accessorials are charged when any extra services are provided by the carrier. An example would be delivering to a business without a dock requiring the use of a liftgate. Asking your customers what their delivery requirements are can help in getting an accurate estimate of freight charges.